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Institutional Management for the Modern Boutique Era.

We combine 25+ years of luxury hotel experience with next-generation operating systems to deliver
higher NOI, lower overhead, and an exceptional guest experience, all through tech-enabled, lean operations.

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Operational Simplicity. Superior Performance.
Scalable Results.

Our Service Unseen model blends hotel-level precision with technology that keeps service invisible yet ever-present. It transforms previously unprofitable or inconsistent hotels into lean, high-margin assets—delivering better NOI, guest satisfaction, and flexibility for owners.

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Higher NOI, Lower Overhead

Lean staffing and automation cut fixed costs while maintaining five-star guest experiences—often turning underperforming assets profitable within months.

Unseen Service Icon

Service Unseen

Guests experience effortless hospitality while operations happen quietly in the background. Every touchpoint is intentional—never intrusive, always refined.

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Owner Flexibility

Our modular operating system adapts to boutique hotels, hybrid stays, and extended-stay concepts, giving owners scalable control across multiple markets.

How We’re Different

Traditional hotel management relies on visible service, large teams, and legacy systems. The Recreation Hotels Unseen Service model achieves the same five-star experience through precision, technology, and discretion—reducing overhead while elevating every guest moment.

Traditional Model

  • Heavy onsite staffing and rigid departmental structures
  • High fixed costs and low adaptability
  • Fragmented guest communication and service gaps
  • Slow decision-making and outdated reporting systems
  • Profit margins limited by inefficiency

Recreation Model

  • Unseen Service: Discreet, tech-enabled operations that feel seamless to guests yet stay invisible in execution
  • Lean, centralized staffing supported by automation and remote oversight
  • Dynamic pricing and distribution across all major OTAs
  • Real-time data, transparent reporting, and proactive asset performance reviews
  • Scalable systems that make smaller hotels viable and larger ones more profitable

Our Core Pillars

Every property we manage operates from a single philosophy: disciplined execution, invisible hospitality, and design-led value creation.

Precision Operations

Systemized workflows and data-driven oversight ensure consistent execution across every property, every day.

Unseen Service

Hospitality happens quietly behind the scenes — guests experience care, not contact. Seamless, efficient, effortless.

Owner Alignment

Transparent economics and partnership-first contracts align our success directly with your property’s performance.

Design-Driven Performance

Intentional design enhances guest experience, drives stronger ADR, and creates a lasting brand impression.

Technology & Efficiency

Our systems make hospitality both scalable and invisible. Each hotel operates through a unified platform that integrates communication, pricing, maintenance, and reporting — reducing friction and elevating every outcome.

Unified Operations

All functions — from housekeeping to accounting — flow through a single connected platform. No silos. No guesswork.

Smart Automation

AI-driven systems handle repetitive tasks, enabling smaller teams to deliver faster responses and higher accuracy at scale.

Real-Time Intelligence

Instant insight into revenue, guest satisfaction, and asset performance — empowering proactive, data-led decision making.

Results in Practice

Invisible operations. Visible performance.

The Unseen Service model transforms properties into lean, high-performing assets. Here are a few examples of how it performs in the field.

St. Clair Boutique Hotel exterior and lounge
Case Study

St. Clair — Kentucky

15-key boutique hotel operated since opening under Unseen Service. Lean staffing with centralized oversight, consistent execution, and design-led experience have produced sustained NOI gains. By applying Fairmont-level operational checklists to this 15-key boutique asset, we achieved +21% NOI growth.

+21% NOI growth · 4.9★ guest rating
One Sky Loft modern lobby and suites
Case Study

One Sky Loft — Philadelphia

Modern apart-hotel run entirely under our remote-first model. Automation and OTA optimization reduced overhead while sustaining top-tier guest satisfaction and occupancy.

93% occupancy · 30% lower overhead

Ready to Transform Your Hotel into a High-Margin Leader?

Founded by a Top 100 Most Powerful Person in Hospitality, Recreation Stays applies five-star operational rigor—honed at Fairmont and St. Regis—to stabilize boutique assets and maximize investor returns.

  • Service Unseen Blueprint: How we cut fixed costs by 20–30% without compromising luxury standards.
  • Institutional Rigor: The frameworks used by global icons to drive ADR and sustain occupancy.
  • NOI Optimization: Data-led pricing and lean operational models built for the modern hotel owner.

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We’ve helped owners grow NOI across boutique hotels nationwide.

Schedule a call to see what’s possible for your hotel.

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